Baji BD Privacy Policy – Your Information Is Safe With Us

1. Introduction & Scope

Baji BD's privacy policy applies to our website, mobile app, and all digital services. We comply with international data protection standards and treat our members' personal information with the utmost care.

This privacy policy explains what data we collect, how it is used, who it may be shared with, and what rights you have over your information. At Baji BD, we believe that trust is built when members know exactly where their data goes.

Complying with this policy is both a legal and ethical obligation for Baji BD. If you disagree with any part of this policy, please refrain from using the platform and reach out to our support team.

2. Data We Collect

Baji BD only collects information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy.

Information Provided Directly (at Registration)

• Full name and date of birth – For age verification and account identification.
• Mobile number and email address – for communication and security verification.
• Residential address – required for the KYC verification process.
• National ID / passport number – as required by regulatory authorities.
• Payment account numbers (Mobile Pay, Nagad, Rocket) – to process transactions.

Automatically Collected Data

• IP address and device type – for security monitoring.
• Browser type and operating system – to improve your platform experience.
• Login time, session duration, and gaming activity – for account security.
• Cookies and tracking pixels – for a personalized experience.

3. Use of Information

Baji BD uses your data only for the specific purposes outlined below. It is never used for any other purpose without your consent.

• Account creation & management – to enable registration, login, and profile updates.
• KYC & Age Verification – To fulfill legal obligations and protect minors.
• Payment processing – to securely handle deposits and withdrawals.
• Fraud prevention – to detect and prevent suspicious activity.
• Customer Support – To resolve your issues quickly and efficiently.
• Personalized experience – to display games and offers tailored to your preferences.
• Marketing Communications – To send you promotional offers, subject to your consent.
• Legal Obligations – To meet regulatory and compliance requirements.

4. Data Sharing Policy

Baji BD does not sell your personal information to third parties. However, certain information may be shared in the limited circumstances outlined below.

• Payment Service Providers: Only the necessary financial details are shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Regulatory Authority: Data may be disclosed when legally required by a court order or government authority.
• Security Partners: Limited data may be shared with specialist firms for fraud detection and cybersecurity purposes.
• Analytics Tools: Only anonymized data is sent to the analytics tools used to improve platform performance.

5. Cookie & Tracking Policy

Baji BD uses cookies on its website to enhance your browsing experience and maintain secure sessions.

Types of Cookies

• Essential Cookies: Login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Performance Cookies: Collects anonymized data to track page load times and detect errors.
• Preference Cookies: Remembers your language preference, theme settings, and other personal preferences.
• Marketing Cookies: To show you relevant ads and offers, with your consent.

Non-essential cookies can be disabled from your browser settings, though doing so may affect the functionality of certain features.

6. Security Measures

Baji BD uses industry-leading technology to protect your privacy. Our security infrastructure is regularly audited by independent third parties.

• 256-Bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An added layer of protection at login.
• Password Hashing: Your password is never stored in plain text.
• Firewall & DDoS Protection: Server-level intrusion prevention measures.
• Real-Time Monitoring: Our 24/7 security team monitors for any suspicious activity.
• Regular Backups: Secure backup systems to prevent the risk of data loss.

7. Data Retention Period

Baji BD does not retain any data beyond what is necessary. The retention periods for different types of information are listed below.

8. Your Rights

As a Baji BD member, you have the following rights over your personal information. To exercise any of these rights, please contact our support team.

Baji BD will respond within 30 business days of receiving your request. If any information cannot be deleted due to legal obligations, you will be informed of the reason.

9. Protection of Minors

Baji BD strictly prohibits registration and gaming by anyone under 18. Our privacy policy places the highest priority on protecting the personal data of minors.

• We do not knowingly collect any information from individuals under the age of 18.
• If a minor's account is discovered, it is immediately closed and all associated data is deleted.
• If a parent or guardian has concerns, they can contact us and we will investigate.

10. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team will respond promptly.

• Email: support@bajibd.best
• Live Chat: via the support widget directly on the platform.
• Response time: within 24 hours (on business days).